Troubleshooting Export Issues
Common export problems and their solutions. Get your palettes exported successfully every time.
By Support Team
6 min read
1/5/2025Troubleshooting Export Issues
Common export problems and their solutions. Get your palettes exported successfully every time.
troubleshootingexportsupport
Common Export Problems
File Won't Download
Check your browser's popup blocker and download settings. Try using an incognito/private window.
Colors Look Different
This can happen due to color profile mismatches. Ensure you're using the same color profile in your design application.
Missing Color Names
Make sure to name your colors before exporting. Unnamed colors will appear with generic names like "Color 1".
Large File Sizes
If you have many palettes, consider exporting them individually or remove unused colors.
Prevention Tips
- Always name your colors descriptively
- Test exports with small palettes first
- Keep your browser updated
- Clear browser cache if issues persist