Account & Billing
Manage your account settings, billing information, subscriptions, and payment methods. Get help with account-related questions.
Account Settings
Update your profile and security settings
Billing Portal
Manage payments and view invoices
Change Plan
Upgrade, downgrade, or cancel subscription
Help Topics
Account Management
Profile settings, password changes, and account security
Billing & Payments
Subscriptions, payment methods, and billing history
Subscription Management
Plan changes, upgrades, downgrades, and cancellations
Frequently Asked Questions
How do I update my payment method?
Go to Account Settings > Billing > Payment Methods. Click 'Add New Method' or 'Update' next to existing methods.
Can I get a refund?
Yes, we offer full refunds within 30 days of purchase. Contact support with your billing details.
What happens when my subscription expires?
Your account will be downgraded to the free plan. Your saved palettes remain accessible, but Pro features are disabled.
How do I cancel my subscription?
Visit Account Settings > Subscription > Cancel Subscription. You'll retain Pro features until the end of your billing period.
What's the difference between Free and Pro?
Free includes basic color tools and limited palette storage. Pro offers unlimited palettes, advanced export formats, and priority support.
Can I change my plan anytime?
Yes! You can upgrade to Pro or downgrade to Free anytime. Changes take effect immediately or at the next billing cycle.
Are all advertised features available now?
COLORtastic is actively being developed. Core features are available now, with advanced features like batch export and integrations being added regularly.
Plan Comparison
Free
Perfect for getting started with color palettes
Pro
Professional tools for freelancers and agencies